Employment Information
- Post ID: 913823222
- Posted Date: May 3, 2024
- Closing Date: Jul 7, 2024
- Company: SubcoDevs, Inc
- Category: Information Technology
- Business Location:Abbotsford, British Columbia, Canada
- Views 1
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 2
- Remuneration: $25.00 to $40.00 per hour (To be negotiated) / 30 to 40 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
- How to apply: email to [email protected]
Job Description
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
- Consult with clients after sale to provide ongoing support
- Communicate technical problems, processes and solutions
- Prepare reports, manuals and other documentation on the status, operation and maintenance of software
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Client focus
- Excellent oral communication
- Team player
Benefits
Other benefits
- Paid time off (volunteering or personal days)