User Support Technician

Employment Information

  • Post ID: 897504085
  • Posted Date: May 3, 2024
  • Closing Date: Jul 16, 2024
  • Company: Punjab Wireless Ltd.
  • Category: Information Technology
  • Business Location:27229 Fraser Hwy, Aldergrove, British Columbia V4W 3P9
  • Views 2
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 3
  • Remuneration: $32.50 per hour / 30 to 40 hours per week
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision

  • 3-4 people