User Support Technician

Employment Information

  • Post ID: 867436806
  • Posted Date: May 1, 2024
  • Closing Date: Jul 13, 2024
  • Company: MYTECH GURU
  • Category: Information Technology
  • Business Location:6450 Cartmell Place SW, Edmonton, Alberta T6W 4H8
  • Views 1
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 2
  • Remuneration: $29.00 per hour / 35 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma under 1 year
  • How to apply: email to [email protected] or by mail

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Work conditions and physical capabilities

  • Tight deadlines

Personal suitability

  • Client focus