Administrative Assistant

Employment Information

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Supervise other workers
Establish and implement policies and procedures
Train other workers
Train, direct and motivate staff
Assign, co-ordinate and review projects and programs
Determine and establish office procedures and routines
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Oversee the preparation of reports
Respond to employee questions and complaints
Order office supplies and maintain inventory
Plan, organize, direct, control and evaluate daily operations
Greet people and direct them to contacts or service areas
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Perform data entry
Provide customer service

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