Employment Information
- Post ID: 791019355
- Posted Date: May 5, 2024
- Closing Date: Jun 13, 2024
- Company: GLOBAL INFOTECH SERVICES
- Category: Information Technology
- Business Location:Mississauga, Ontario, Canada
- Views 3
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 1
- Remuneration: $28.85 to $30.00 per hour (To be negotiated) / 35 to 40 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
- How to apply: email to [email protected]
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Organized
- Ability to multitask
- Time management