Employment Information
- Post ID: 590126507
- Posted Date: Apr 29, 2024
- Closing Date: Jul 20, 2024
- Company: Empire Inn & Suites Red Deer
- Category: Sales & Customer Service
- Business Location:23 GASOLINE ALLEY EAST, Red Deer, Alberta T4E 1B3
- Views 1
Job Details
- Experience: Not required
- Opening Positions: 2
- Remuneration: $17.00 per hour / 32 to 40 hours per week
- Commencement Date: As soon as possible
- Education: High school graduation certificate
- How to apply: email to [email protected] or by mail
Job Description
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls