Customer Service Representative – Bus Line

Employment Information

  • Post ID: 516216280
  • Posted Date: May 1, 2024
  • Closing Date: Jul 15, 2024
  • Company: Balwaria Empire Pvt Ltd
  • Category: Sales & Customer Service
  • Business Location:Edmonton, Alberta, Canada
  • Views 1
0 Applications

Job Details

  • Experience: 7 months - 1 year
  • Opening Positions: 1
  • Remuneration: $19.20 per hour / 32 to 40 hours per week
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected] or by mail

Job Description

Tasks

  • Assist clients/guests with special needs
  • Assist customers in planning travel times and routes
  • Cancel or change reservations
  • Compute shipping costs
  • Issue tickets
  • Make and confirm reservations
  • Process credit cards, vouchers and other payments
  • Provide information on cancellation, late arrival and other policies
  • Quote fares and rates
  • Trace missing baggage and/or cargo shipments

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Combination of sitting, standing, walking
  • Fast-paced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Weight handling

  • Up to 23 kg (50 lbs)

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits