Employment Information
- Post ID: 381545343
- Posted Date: Apr 30, 2024
- Closing Date: Jun 29, 2024
- Company: Best Western Mountainview Inn
- Category: Hospitality & Tourism
- Business Location:1024 11th St N, Golden, British Columbia V0A 1H2
- Views 4
Job Details
- Experience: Not required
- Opening Positions: 3
- Remuneration: $16.75 per hour / 40 hours per week
- Commencement Date: As soon as possible
- Education: High school graduation certificate
- How to apply: email to [email protected]
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player