Front Desk Agent

Employment Information

  • Post ID: 296098529
  • Posted Date: Apr 19, 2024
  • Closing Date: Jun 1, 2024
  • Company: Woodland Motor Inn
  • Category: Sales & Customer Service
  • Business Location:4417 50 Avenue, St. Paul, Alberta T0A 3A3
  • Views 3
0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 2
  • Remuneration: $17.00 per hour / 30 to 40 hours per week
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer service