Front Desk Hotel Clerk

Employment Information

  • Post ID: 193687283
  • Posted Date: May 6, 2024
  • Closing Date: Jul 11, 2024
  • Company: The Pine Inn & Riverhouse
  • Category: Hospitality & Tourism
  • Business Location:Chetwynd, British Columbia, Canada
  • Views 1
0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 1
  • Remuneration: $16.75 to $18.00 per hour (To be negotiated) / 30 to 40 hours per week
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service