Customer Service Adviser

Employment Information

  • Post ID: 103748109
  • Posted Date: Apr 23, 2024
  • Closing Date: Jun 5, 2024
  • Company: Southern Cross Industries Ltd.
  • Category: Sales & Customer Service
  • Business Location:Edmonton, Alberta, Canada
  • Views 5
0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 1
  • Remuneration: $29.00 per hour / 35 hours per week
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Receive and log complaints
  • Receive payments
  • Maintain and manage digital database
  • Answer clients’ inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player