User Support Technician

Employment Information

  • Post ID: 932779341
  • Posted Date: May 26, 2023
  • Closing Date: Jul 6, 2023
  • Company: Multiple Solution Technologies
  • Category: Information Technology
  • Business Location:12 Bristol Ave, Brampton, Ontario L6X 2B3
  • Views 2
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 2
  • Remuneration: $26.75 per hour 35 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma more than 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

  • Organized