User Support Technician

Employment Information

  • Post ID: 774310977
  • Posted Date: Mar 17, 2023
  • Closing Date: Jun 6, 2023
  • Company: Profusion Technologies Corp
  • Category: Information Technology
  • Business Location:Burnaby, British Columbia, Canada
  • Views 1
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 1
  • Remuneration: $36.00 per hour 30 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma from 1 to 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan