Front Desk Agent

Employment Information

  • Post ID: 731553574
  • Posted Date: Jun 5, 2024
  • Closing Date: Jul 28, 2024
  • Company: Lake Louise Inn
  • Category: Sales & Customer Service
  • Business Location:210 Village Road, Lake Louise, Alberta T0L 1E0
  • Views 3
0 Applications

Job Details

  • Experience: 7 months - 1 year
  • Opening Positions: 4
  • Remuneration: $21.75 per hour / 35 hours per week
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Benefits

Health benefits

  • Dental plan
  • Health care plan

Other benefits

  • On-site housing options
  • Other benefits