Guest Services Agent – Hotel

Employment Information

  • Post ID: 725015221
  • Posted Date: Jan 25, 2023
  • Closing Date: Apr 9, 2023
  • Company: Canalta Real Estate Services Ltd
  • Category: Hospitality & Tourism
  • Business Location:Drumheller, Alberta, Canada
  • Views 1
0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 1
  • Remuneration: $17.00 per hour
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits