Inbound Customer Service Representative – Contact Centre

Employment Information

  • Post ID: 699695515
  • Posted Date: Nov 24, 2022
  • Closing Date: Jan 24, 2023
  • Company: Tribal Wi-Chi-Way-Win Capital Corporation
  • Category: Sales & Customer Service
  • Business Location:419 Notre Dame Avenue, Winnipeg, Manitoba R3B 1R3
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0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 20
  • Remuneration: $15.00 per hour
  • Commencement Date: Starts as soon as 2022-12-12
  • Education: High school graduation certificate
  • How to apply: email to [email protected] or by mail

Job Description

Job Duties and Tasks:

Tasks

  • Access and process information
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Receive and log complaints

Additional information

Security and safety

  • Basic security clearance
  • Bondable
  • Credit check
  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Repetitive tasks
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Benefits

Financial benefits

  • Bonus

Long term benefits

  • Group insurance benefits

Other benefits

  • Free parking available
  • On-site amenities
  • Team building opportunities