Employment Information
- Post ID: 635146583
- Posted Date: Mar 17, 2023
- Closing Date: Apr 28, 2023
- Company: Recrute Action Inc.
- Category: Sales & Customer Service
- Business Location:55 Technology Drive, Saint John, New Brunswick E2K 5M5
- Views 1
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 10
- Remuneration: $17.50 per hour 37.5 hours per week
- Commencement Date: January 0, 1900
- Education: High school graduation certificate
- How to apply: email to [email protected]
Job Description
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Address customers’ complaints or concerns
- Access and process information
- Answer inquiries and provide information to customers
- Perform general office duties
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Team player
- Flexibility
- Reliability
- Punctuality
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer