Employment Information
- Post ID: 580084053
- Posted Date: May 25, 2023
- Closing Date: Aug 10, 2023
- Company: Holiday Inn Express & Suites Whitecourt
- Category: Hospitality & Tourism
- Business Location:4721 49th Street, Whitecourt, Alberta T7S 1N5
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Job Details
- Experience: Not required
- Opening Positions: 2
- Remuneration: $15.25 per hour 32 hours per week
- Commencement Date: As soon as possible
- Education: High school graduation certificate
- How to apply: email to [email protected] or by mail
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
Transportation/travel information
- Public transportation is not available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Organized
- Reliability
- Team player
Benefits
Other benefits
- Parking available