Employment Information
- Post ID: 559943982
- Posted Date: Jan 25, 2023
- Closing Date: Mar 27, 2023
- Company: Lion Building Group
- Category: Information Technology
- Business Location:St. Catharines, Ontario, Canada
- Views 2
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 1
- Remuneration: $28.10 per hour
- Commencement Date: As soon as possible
- Education: College certificate or diploma more than 2 years
- How to apply: email to [email protected]
Job Description
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Team player