Service Adviser

Employment Information

  • Post ID: 556349616
  • Posted Date: May 26, 2023
  • Closing Date: Jul 8, 2023
  • Company: Canada Visa Express
  • Category: Sales & Customer Service
  • Business Location:4310 Sherwoodtowne Blvd #100, Mississauga, Ontario L4Z 4C4
  • Views 2
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 3
  • Remuneration: $16.00 to $19.00 per hour (to be negotiated) 30 to 44 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma from 1 to 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Access and process information
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Act as spokesperson for an organization
  • Answer written and oral inquiries
  • Develop, implement and evaluate communication strategies and programs
  • Gather, research and prepare communications material

Supervision

  • 3-4 people

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement