Inbound Customer Service Representative – Contact Centre

Employment Information

  • Post ID: 519483293
  • Posted Date: Mar 16, 2023
  • Closing Date: May 8, 2023
  • Company: Eldis Group Partnership
  • Category: Sales & Customer Service
  • Business Location:Bridgewater, Nova Scotia, Canada
  • Views 0
0 Applications

Job Details

  • Experience: 1 month - 7 months
  • Opening Positions: 10
  • Remuneration: $15.00 per hour 40 hours per week
  • Commencement Date: January 0, 1900
  • Education: High school graduation certificate

Job Description

Tasks

  • Access and process information
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Complete sales transactions

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage