Clerk, Front Desk – Hotel

Employment Information

  • Post ID: 452721810
  • Posted Date: Jan 25, 2023
  • Closing Date: Apr 1, 2023
  • Company: Athabasca Motor Hotel 1972 Ltd.
  • Category: Hospitality & Tourism
  • Business Location:510 Patricia Street, Jasper, Alberta T0E 1E0
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0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 2
  • Remuneration: $16.25 per hour
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service

Transportation/travel information

  • Own transportation
  • Travel expenses not paid by employer

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Bonus

Long term benefits

  • Group insurance benefits
  • Life insurance
  • Maternity and parental benefits
  • Other benefits

Other benefits

  • Free parking available
  • On-site amenities
  • On-site housing options