Employment Information
- Post ID: 391679707
- Posted Date: Mar 15, 2023
- Closing Date: Jun 9, 2023
- Company: We Excel Technologies Inc.
- Category: Information Technology
- Business Location:Cambridge, Ontario, Canada
- Views 2
Job Details
- Experience: 7 months - 1 year
- Opening Positions: 1
- Remuneration: $34.00 per hour 30 hours per week
- Commencement Date: As soon as possible
- Education: High school graduation certificate
- How to apply: email to [email protected]
Job Description
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Team building opportunities