Help Desk Analyst

Employment Information

  • Post ID: 372054315
  • Posted Date: May 26, 2023
  • Closing Date: Jul 20, 2023
  • Company: WEB VERTICAL DOMAINS
  • Category: Sales & Customer Service
  • Business Location:1515 BRITANNIA RD EAST, Mississauga, Ontario L4W 4K1
  • Views 2
0 Applications

Job Details

  • Experience: 7 months - 1 year
  • Opening Positions: 1
  • Remuneration: $29.00 per hour 30 to 35 hours per week
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software