Technical Support Agent

Employment Information

  • Post ID: 332772611
  • Posted Date: May 14, 2024
  • Closing Date: Jul 6, 2024
  • Company: Cinqspace Corp.
  • Category: Information Technology
  • Business Location:Winnipeg, Manitoba, Canada
  • Views 1
0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 2
  • Remuneration: $25.00 per hour / 30 to 40 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma more than 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service

Security and safety

  • Basic security clearance

Work conditions and physical capabilities

  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Client focus
  • Organized
  • Ability to multitask
  • Time management
  • Honesty