Employment Information
- Post ID: 322120912
- Posted Date: Jan 24, 2023
- Closing Date: Mar 21, 2023
- Company: Towneplace Suite by Marriot
- Category: Hospitality & Tourism
- Business Location:Sherwood Park, Alberta, Canada
- Views 2
Job Details
- Experience: Not required
- Opening Positions: 2
- Remuneration: $16.00 per hour
- Commencement Date: As soon as possible
- Education: High school graduation certificate
- How to apply: send resume by mail
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service