Hotel Front Desk Clerk

Employment Information

  • Post ID: 322120912
  • Posted Date: Jan 24, 2023
  • Closing Date: Mar 21, 2023
  • Company: Towneplace Suite by Marriot
  • Category: Hospitality & Tourism
  • Business Location:Sherwood Park, Alberta, Canada
  • Views 2
0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 2
  • Remuneration: $16.00 per hour
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: send resume by mail

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service