Customer Service Agent

Employment Information

  • Post ID: 230523843
  • Posted Date: Jan 25, 2023
  • Closing Date: Mar 11, 2023
  • Company: AYN IMMIGRATION SERVICES LTD.
  • Category: Sales & Customer Service
  • Business Location:Prince George, British Columbia, Canada
  • Views 0
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 1
  • Remuneration: $18.00 to $24.00 per hour
  • Commencement Date: As soon as possible
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Access and process information
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments

Security and safety

  • Bondable

Transportation/travel information

  • Willing to travel

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Other benefits

  • Paid time off (volunteering or personal days)