Customer Service Representative – Insurance

Employment Information

  • Post ID: 168297730
  • Posted Date: Jun 5, 2024
  • Closing Date: Jul 17, 2024
  • Company: Tribal Wi-Chi-Way-Win Capital Corporation
  • Category: Insurance & Security
  • Business Location:Winnipeg, Manitoba, Canada
  • Views 2
0 Applications

Job Details

  • Experience: Not required
  • Opening Positions: 30
  • Remuneration: $16.30 to $20.00 per hour (To be negotiated) / 40 hours per week
  • Commencement Date: July 10, 2024
  • Education: High school graduation certificate

Job Description

Tasks

  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Explain procedures, risks and benefits to clients
  • Answer clients’ inquiries and provide information

Security and safety

  • Basic security clearance
  • Bondable
  • Credit check
  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Repetitive tasks

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Dependability

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Group insurance benefits
  • Life insurance

Other benefits

  • Free parking available
  • On-site amenities
  • Other benefits
  • Subsidised public transportation
  • Team building opportunities